Module LiveChat Live Chat

Le Samedi 18 décembre 2021

Module prestashop pour votre site e-commerce

LiveChat’s PrestaShop live chat module adds a chat widget to your store with ease. With LiveChat, you’ll be able to have conversations with on-site visitors, so you can offer them the help they need and help convert them into sales.

Les plus de ce module Prestashop

Incite vos visiteurs à finaliser leurs achats
LiveChat lets you chat with customers on the website, providing immediate assistance and increasing sales and customer satisfaction. This means you’ll be able to reach out to all of those customers that are looking for information on your website who would otherwise never try to contact you. 
 
Thanks to LiveChat’s PrestaShop live chat module, you can trace your customers’ browsing habits and get to know them better. Also, you can see which page they are browsing and offer help in choosing the right product. 
 
In addition to this,LiveChat provides a great customer engagement feature: chat invitations. It allows you to send time-based invitations for undecided shoppers. You can also nurture customers who reached a certain cart value to motivate them to make a purchase.

Ce que vos clients aimeront

  • You can be responsive to your customer’s pain points and questions the moment they occur
 
  • Having live chat support on your website means that your customers can access you more easily
 
  • Live chat is a preferred means of communication, it makes you look more innovative in the eye of your customers

Installation

It only takes a couple of minutes to add live chat to every page of your PrestaShop store.
 
Getting started is easy!
 
For starters, (1) you will need to buy the LiveChat module. *NOTE: LiveChat works in a subscription model, the lowest pricing tier starts at $19/m.
 
Next, (2) Install and Configure the module - you will be prompted with a screen that gives you an option to connect LiveChat with PrestaShop.

And finally, (3) create a new account or sign in to your existing LiveChat account. Et voilà! 
 
Looking for a step-by-step detailed tutorial on how to add live chat to PrestaShop - navigate to the LiveChat Help Center at https://www.livechatinc.com/help/


Autre

One of the key things about LiveChat’s live chat module for PrestaShop is that it is designed to work with any PrestaShop template or PrestaShop theme you may use without requiring any modifications.

Lien associé à cet article :
https://addons.prestashop.com/fr/support-chat-online/47102-livechat-live-chat.html
Module LiveChat Live Chat
E-Commerce

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