Modules Prestashop

Quick and easy contact

Start chatting with your website visitors

Get in touch with potential customers and website visitors easily with the use of Trengo's user-friendly website chat. Customers can start talking directly and ask their questions while browsing through your website. Start using live chat right now and take your customer service to the next level! 

Live chat increases conversion

Get more customers and orders

A live chat can make your website more trustworthy for your website visitors. Next to that, a potential customer can more easily reach out to the organisation with their questions, instead of leaving your website without finding this information. Besides, a chat conversation gives your employees the opportunity to turn a lead into a customer! In average 25% of all the live chat conversations is from a potential lead that can be turned into a buying customer. 

Help multiple customers in real time

Answer multiple questions at the same time

Lower the threshold for customers to reach out to your organisation by implementing live chat in your customer service. Employees can easily answer multiple chat conversations at the same time. Instead of having undesirable queues within your call center, your customers can count on a fast answer to their questions while it still remains personal. 

Increase leads by using greetings

Draw the attention and initiate the conversation

The marketing tool marketeers wish for: greetings! By creating greetings within your live chat, a pop-up message will be send to the customer, inviting them to start a chat conversation on the website. A great way to increase the number of leads using our website widget. Besides, the succes of each greeting can be monitored to see what works best for the organisation!