Modules Prestashop

Turn instant chats into long-term customers

The first and only live chat software to help your business win and nurture customers across messaging channels.

Customer stories

Userlike through the eyes of leading companies

A better way of customer communication

For customers, support staff, sales agents, and managers

The most enjoyable way for your customers to reach you

Make offering support easy and fun

Generate leads naturally from chat conversations

Easily track and manage your team’s customer interactions, whatever the scale

Userlike gives managers clarity and peace of mind, with instant documentation, advanced filter and search functions, customer ratings, and comparative analytics.

Website Messenger

The chat window to your customers’ hearts

Message Center

The beating heart of your customer relationships

Messaging Channels

Unify all your customers’ favorite contact channels, from your web chat to SMS, Facebook, Telegram, and WhatsApp. Become a messaging-first company.

Reactflow dynamic heatmaps visualize every element clicks, hovers, and scrolls. Analysis of elements based on the attention your users give to them. Are your important buttons being ignored? Are people distracted by non-critical buttons? Know what is working and optimize what needs to be changed.

Get started free of charge.

Study your visitors behaviour pattern. Session replay is the most powerful tool for marketers, designers, product managers and developers. Uncover errors and see why your users are getting frustrated and leave. Watch what is blocking or distracting your customers, Pivot and repeat the analysis.

Get started free of charge.

Nothing can express a user voice better than their own words. Encourage visitors to leave feedbacks to you by using Survey, poll and feedback collection widgets we offer. Collect lead detail to enhance your marketing.

Monitor key paths that visitors must go through to turn into customers. Use Reactflow to watch drop-offs and performance of each step.

Nothing can block your sales more than bugs and hiccups. Reactflow helps you to solve them by extracting Javascript Stacktrace, Network and 404 errors from recordings and list them for you to watch exactly what they did which lead to error.