Customer Assurance Pack -Make Your Customers Feel Safe

Modules Prestashop

Customer Assurance Pack -Make Your Customers Feel Safe

Le Dimanche 19 décembre 20212021-12-19

Module prestashop pour votre site e-commerce

This plug-in allows your store's customers to ask questions about products.Both the admin and other users can answer them

Get your own system of verified reviews about your products (comments, ratings, images, and videos).

Ce que cette offre vous apporte

Améliore la relation client

Ce que vos clients aimeront

Product Question and Answer -Ask Question, Get

Your customers will be able to quickly find the question interesting them and also to ask the question.
Customers can ask queries regarding the product and get all their doubts cleared.
Customers can view all the questions and answers that have been posted for a product.
Provide quick information to help customers make a purchasing decision.
A user-friendly layout holds the customer's attention.
Improve your customer’s experience.
When customer’s visit product page and has some questions to solve, want to ask quick and easy. So this module helps to get it done.
They will have one link in every product.
Very simple and easy to use for customers. And effective to keep them happy.

Product review with image/video Pro Feedback ratings

This module allows you to give a chance to speak to your customers in order to know their opinion, to increase their trust thanks to the opinion of other customers, and attract their attention more easily.

The immediate benefit of reviews is that they can make your future customers feel that much more confident. The more reviews you have, the more convinced a shopper will be that they're making the right decision.

Installation

Product Question and Answer -Ask Question, Get

Step 1: Upload the module zip to backed.

Step 2: Install the module and configure the module accordingly

Step 3: In frontend, Customer can see '' Ask a question'' button at product page.

Step 4: Customer can easily add a question/answer on a product.

Step 5: Admin can add/edit/delete question and answer.

Product review with image/video Pro Feedback ratings

Step 1: Upload the module zip to backed.

Step 2: Install the module and configure the module accordingly

Step 3: In the front end, the Customer can see the'' write a review'' button on the product page.

Step 4: Customer can easily add a review to a product.

Step 5: Admin can edit the review.

Lien associé à cet article :
https://addons.prestashop.com/fr/faq-questions-frequentes/85588-customer-assurance-pack-make-your-customers-feel-safe.html

Mots clés associés à cet article :E-Commerce Feedback

Module Reactflow

Le Dimanche 19 décembre 20212021-12-19

Module prestashop pour votre site e-commerce

Reactflow highlights visual and logical reasons why your visitors are not turning into customers and ensure a seamless sales funnel to gain faster ROI.

Les plus de ce module Prestashop

Optimise le tunnel d'achat

Identify what is working and what needs to change

Reactflow dynamic heatmaps visualize every element clicks, hovers, and scrolls. Analysis of elements based on the attention your users give to them. Are your important buttons being ignored? Are people distracted by non-critical buttons? Know what is working and optimize what needs to be changed.

Get started free of charge.

Watch your prospects turn into customers. Literally

Study your visitors behaviour pattern. Session replay is the most powerful tool for marketers, designers, product managers and developers. Uncover errors and see why your users are getting frustrated and leave. Watch what is blocking or distracting your customers, Pivot and repeat the analysis.

Get started free of charge.

Hear them out. Let them explain the 'why'

Nothing can express a user voice better than their own words. Encourage visitors to leave feedbacks to you by using Survey, poll and feedback collection widgets we offer. Collect lead detail to enhance your marketing.

Lead your visitors to correct steps toward your sales page

Monitor key paths that visitors must go through to turn into customers. Use Reactflow to watch drop-offs and performance of each step.

JavaScript error notification and logging

Nothing can block your sales more than bugs and hiccups. Reactflow helps you to solve them by extracting Javascript Stacktrace, Network and 404 errors from recordings and list them for you to watch exactly what they did which lead to error.

Ce que vos clients aimeront

Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free.

Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience.

Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website.

Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity and interaction that customer do on your website.

Free Click Heatmap, scroll and mouse hover heatmap provide you with an aggregate view of your website visitors. You can see which important button is not getting the attention it needs, in a glance.

bug and error analysis will look for any Javascript, network or 404 errors that your visitors might face during their interaction the website. You will receive a notification whenever a new bug occurs for your visitors.

Free funnel analytics allows you to set steps required for a visitor to perform the desired action on the website such as from the Product page to Thank you page and watch reason of dropouts as they happen.

Feedback widgets allow your website users to take a screenshot of issues they see on your website and report them to you, or conduct a poll or survey. You can use widgets to collect leads data as well.

Mouse activities such as mouse click, mouse movement, mouse scroll, even touch taps from your desktop, tablet, and mobile visitors will be included in recording and be used to analyze your customers activity and generate heatmap based on this data.

Reactflow is a cloud-hosted service that record your visitor’s session activity and plays them to you like a movie in Reactflow servers, so you do not have to worry about storage space of recording or server performance.

Installation

Add your website and find your Reactflow Tracking ID. (it is between /js/{your id}.js) in Tracking code page.

Enter ID in module configuration page in Prestashop

Lien associé à cet article :
https://addons.prestashop.com/fr/analyses-statistiques/46315-reactflow.html