Module LabsMobile SMS

Module prestashop pour votre site e-commerce

Build loyalty with your customers and increase sales by sending SMS with LabsMobile. Set automatic SMS about status changes, alerts and notifications. Send the best customized campaigns with all of the advanced SMS marketing features.

Les plus de ce module Prestashop

Permet de fidéliser vos clients
With the LabsMobile SMS module, you will improve communication with your customers. SMS is a direct, international communication channel that has the best reading rates and a very low cost. This module makes many features available to you in order to:
 
- Inform your customers of their order status at any moment.
- Receive notifications and alerts about the main events of your e-commerce.
- Increase sales by sending massive customized campaigns.
- Increase the conversion rate of abandoned carts.
- Inform about new products, discounts or clearances directly and instantly to thousands of customers.
- Segment your client database to send messages or personalized offers.
- Customize your messages with values in the text such as NAME, AMOUNT, ORDER NUMBER, etc.
- Analyze the success of your campaigns and orders with statistics and reports.
- Purchases integrated with the module in three simple clicks.
- Support by our technicians who will solve any question or incident.
- Sending emojis or any other symbol thanks to Unicode SMS messages.

Ce que vos clients aimeront

Customers of your e-commerce will have the following benefits:
- They will be informed of their orders and purchases at any moment in real time.
- They will have trust in your e-commerce and they will become loyal with the brand or products.
- The purchase and refund processes will be faster.
- They will receive customized SMS of sales and promotions.
- They will receive happy birthday messages with exclusive offers.
- It will have no cost for the customers.

Installation

You must follow the next steps to install and configure the module:
 
1. Install the module in the Modules and Services section. Search and install the LabsMobile SMS module.
 
2. A link will appear on your menu:
v1.6 => In the lower part of the main menu
v1.7 => Inside the Modules menu
 
3. In the module you will have to create an account in the LabsMobile platform. You may directly create it from the module by entering an e-mail (username) and some information in order to identify your e-commerce.
 
4. You will receive an e-mail with the access password. Enter the username (e-mail) and password and you will already be able to enjoy the LabsMobile SMS module.
 
5. Set the phone_mobile field as obligatory in the Customers->Addresses section.
 
6. Request your welcome package (100 SMS) or buy directly from the module using credits in the Top Up section.
 
7. Set automatic sending and make SMS campaigns.

Caractéristiques

SMS messages have a 95% sending rate and, therefore, they are the most direct and effective communication method, international and compatible with any mobile device, with no need to install any application.
 
Also, LabsMobile SMS module adds a long list of features related to SMS communication. We can group them into automatic and manual communications.
 
Automatic communication
- Notification to customers about any status change in their orders.
- Reminders of abandoned carts with discounts and promotions.
- Delivery order tracking SMS when dispatching.
- Happy birthday SMS with the ability to add discounts.
- Confirmation SMS messages and appreciation for each new order.
- Confirmation of start of refund process.
- Alerts to e-commerce administrators about new accounts, new orders and new refund requests.
- Test messages for administrators.
 
Manual sending (individual or massive)
- Sending SMS by selecting recipients in the customer database.
- Sending SMS by importing a mobile phone file (csv or Excel format).
- Sending SMS in segmented groups in the customer database.
- SMS Unicode with emojis, accents or symbols.
- Programming of sending for a determined day/time.
- Sending messages according to the customer’s language.
 
Other features:
- Consultation of the status and balance of the user account in LabsMobile.
- Text sheets for recurring messages.
- Message history. Consultation of the status for each message and all the information for each sending.
- Statistics and reports by date, sender or message.
- Purchases integrated into the module. Top up credit with card or bank transfer.
- Setting for automatic top ups.
- Management of bill information and bill download.
- Support system by ticketing. Our technicians will answer any question or consult directly in your module.
- See and cancel programmed sendings.
- Price list and characteristics per country.
- Replacing links for short links with click tracking.
 
LabsMobile Platform
- International coverage. Direct routes of great quality.
- Consultancy and support in your SMS sending and campaigns.
- The best price-quality.
- Availability of a WebSMS app.
- SMS integration API in any software.
- More than 10 years of experience in the SMS sector.

Recommandations

We recommend consulting country requirements or main destination countries for the SMS. It is possible that local operators have restrictions for the sender or other features. In the module, you may consult the “Prices and characteristics per country” section or make a request to our support team.

Nouveautés de la version 1.0.8(12/02/2020)

  • Fixed error with birthday messages sent to contacts with no phone number.
  • Added functionality to include emojis to templates.
  • Fixed configuration of language in automatic sendings.

Support et mises à jour

Lors de l'achat, votre abonnement Business Care de votre première année est automatiquement inclus, puis reconduit tacitement à la fin de la période.

Vous pouvez résilier votre abonnement à tout moment, avant la fin de la période en cours.

Les services inclus dans votre abonnement

  • Mises à jour sécurité
  • Mises à jour compatibilité
  • Évolutions et futures fonctionnalités
  • Support illimité

Vous souhaitez avoir plus de détails? Découvrez les questions les plus fréquemment posées autour de Business Care.


A propos

Développeur

Ancienneté

10/03/2018

Pays

India

Langues du support

EN