Modules Prestashop

 

 

 

 

 

 Chat with your website visitors in real time to answer questions and alleviate concerns more easily, building relationships with your visitors and helping them become customers. Live chat is the best way to fight cart abandonment and avoid potentially costly delays replying to website visitors.  

 

 

Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing. 

Live chat software designed for humans. Your support team agents aren’t robots, and neither are your potential customers. So why do so many pieces of live chat software treat them like they are? Helpful features are a good start, but they’re not enough for great communication. 

 

 Offline messaging features:

 

When offline, be accessible via messenger and reap benefits of direct, conversational communication without the strain of being online 24/7. Уou can automatically engage customers with targeted auto-messages. Use them to collect actionable feedback, build your email list, identify common problems and get a deeper understanding of what your customers really want. Introducing Chatra Messenger. Enjoy the benefits of live chat even when you’re offline. 

The best of both worlds. As inviting as live chat, as convenient as email. Chatra is better for your customers and easier to manage for you. Chatra welcomes potential buyers with the faces of your team and invites to get in touch through friendly, targeted auto-messages. It’s much easier for them to send you a quick instant message than to send a formal, stuffy email from a contacts page. Chatra delivers their messages directly to you, and can also unobtrusively collect their email address in the process. So you can react at your own pace without feeling the obligation to have live chat software that’s manned at all times. 

Set expectations with Chatra. Chatra makes sure that users understand when they aren’t in a live conversation. So they aren’t frustrated when you don’t reply in no time. We’ll make sure they get the message. Reply from the agent dashboard in your browser, desktop app or mobile app and we’ll make sure it gets delivered, through Chatra Messenger if the visitor is still active on your website or to their email address if they left. ...or you can get in touch with them yourself. If email is your thing, you can use it to reply instead. Chatra can deliver incoming messages to your mailbox (or even your help desk software), so that you can reap the benefits of the service without disrupting your workflow. Try a great live chat experience. If messenger mode is not instant enough, switch to live to let your customers know that you’re working and available to answer their queries in real time. Chatra Live Chat boasts all the bells and whistles of Messenger to provide a consistent experience that’s perfect for both you and your customers. 

Either way, your business is always open with Chatra!