Module LiveChat - Premium Live Chat with data tracking

Module prestashop pour votre site e-commerce

LiveChat serves as an easy to use and effective way to interact with customers without them having to pick up the phone. With LiveChat, you can combine functionalities of live chat and help desk for sales increase and better customer satisfaction.

Les plus de ce module Prestashop

Améliore la relation client
  • interact with customers on the website 
  • give customer service at any time of the day or night
  • make extra sales from using the service 
  • instantly access your customers and reduce the number of customer emails and calls 
  • decrease your customer service costs
  • provide valuable business insight on website visitors
  • stay connected with customers on the go with mobile apps

Ce que vos clients aimeront

  • Find the product easier and faster
  • Get quick answers
  • Clear way to checkout

Installation

  • Download the module from your account
  • Login to your dashboard and go to Modules
  • Click Add Module and select the archive you've downloaded from your computer and install the module
  • Go to module's configuration page and get your chat code from https://www.livechatinc.com/

Caractéristiques

  • Identify people on the website and engage them using proactive chats
  • Make use of the detailed reports and analytics to measure your customer service efficiency
  • Provide 24/7 support with the use of the built-in ticketing system 
  • Use e-commerce functionalities to measure your chat-to-sale conversion
  • Connect LiveChat with the tools you already use
  • Answer chats on the go via mobile applications for iPad, iPhone, and Android devices
  • Customize the look of you chat window to make it work with the rest of your website

Recommandations

 Read the documentation

Nouveautés de la version 1.2.1(13/12/2016)

  • Available on 1.7 also

Support et mises à jour

Lors de l'achat, votre abonnement Business Care de votre première année est automatiquement inclus, puis reconduit tacitement à la fin de la période.

Vous pouvez résilier votre abonnement à tout moment, avant la fin de la période en cours.

Les services inclus dans votre abonnement

  • Mises à jour sécurité
  • Mises à jour compatibilité
  • Évolutions et futures fonctionnalités
  • Support illimité

Vous souhaitez avoir plus de détails? Découvrez les questions les plus fréquemment posées autour de Business Care.


A propos

Développeur

Ancienneté

10/03/2018

Pays

India

Langues du support

EN