Module Order Notes, Client Notes & Sticky Notes

Module prestashop pour votre site e-commerce

Allows your employees to leave notes in the admin panel for every order and client.

Les plus de ce module Prestashop

Facilite la gestion de votre SAV
See the new and improved version: https://addons.prestashop.com/en/customer-administration/28379-advanced-fields-statistics.html

  •  Allows your employees to add comments regarding the client
  •  Allows your employees to add comments regarding the order
  • Allows your employees to see all orders placed by one phone number
  • Allows your employees to save feedback about a certain customer.
  • Allows your employees to add product comments in the product edit page
  • QUICK ORDER NOTES VIEW - allows the shop employees to see all the order notes in the order list table, with just mouse hover on the order notes icon
  • Added notes count for each order in the order list table
  • Groups the clients by customer phone number, order id or customer email if they place multiple orders without an account.

    • New
    • Can create sticky notes in the backoffice, for a certain employee or for all employees with expiration date
    • Sticky notes are visible on all the pages of the backoffice

    Ce que vos clients aimeront

    Knowing your customer's full archive will allow you to offer better products based on their needs.

    Installation

    1.     Install the module
    2.     Go to the configuration page of the module
    3.     Select the “Group notes by” depending on your needs
    3a. The option “Order” will allow you to manually add individual notes to every order and not show notes from other orders ( with this option active, you will see all the client notes only in the listing section )
    3b. The option “Phone” will allow you to manually add individual notes to all orders, the difference is, that you will see all previous  notes in every order that based on the phone number of the order client.
    3c. The option “Email” will allow you to manually add individual notes to all orders, the difference is, that you will see all previous  notes in every order that based on the email of the order client.
    4.     Go to “Orders”, open any order,  scroll down a bit and you will the a new tab called “Order notes”, here you will be able to add a new note to the order.
    5.     In order to see or search the notes based on customer name, email, id order or phone number,  in the main navigation menu, you will find a new menu tab called “Order Notes” and you will have a complete list with all the notes.
    6. Select if you want to activate the sticky notes option in the backoffice from the module configuration page
    7. Select if you want your employees to be able to delete a note once it's created
    8. Select the position where you want the panel to appear in the admin order page,or leave it default.

    Caractéristiques

  • Allows your employees to add comments regarding the client
  • Allows your employees to add comments regarding the order
  • Allows your employees to see all orders placed by one phone number
  • Allows your employees to save feedback about a certain customer.
  • Allows your employees to add product comments in the product edit page
  • QUICK ORDER NOTES VIEW - allows the shop employees to see all the order notes in the order list table, with just mouse hover on the order notes icon
  • Added notes count for each order in the order list table
  • Groups the clients by customer phone number, order id or customer email if they place multiple orders without an account.
  • Can delete notes
  • Allows you are your employees to add sticky notes in the backoffice
  • Allows you to select the position where the panel appear in the admin order page.

    • Nouveautés de la version 1.3.09(01/12/2021)

    • - added note status to notes listing
    • - added selectable column for icon

    Support et mises à jour

    Lors de l'achat, votre abonnement Business Care de votre première année est automatiquement inclus, puis reconduit tacitement à la fin de la période.

    Vous pouvez résilier votre abonnement à tout moment, avant la fin de la période en cours.

    Les services inclus dans votre abonnement

    • Mises à jour sécurité
    • Mises à jour compatibilité
    • Évolutions et futures fonctionnalités
    • Support illimité

    Vous souhaitez avoir plus de détails? Découvrez les questions les plus fréquemment posées autour de Business Care.


    Advanced Plugins

    Advanced Plugins

    A propos

    Développeur

    Advanced Plugins

    Ancienneté

    07/04/2012

    Pays

    Romania

    Langues du support

    EN