Modules Prestashop

1.     Install the module

2.     Go to the configuration page of the module

3.     Select the “Group notes by” depending on your needs

3a. The option “Order” will allow you to manually add individual notes to every order and not show notes from other orders ( with this option active, you will see all the client notes only in the listing section )

3b. The option “Phone” will allow you to manually add individual notes to all orders, the difference is, that you will see all previous  notes in every order that based on the phone number of the order client.

3c. The option “Email” will allow you to manually add individual notes to all orders, the difference is, that you will see all previous  notes in every order that based on the email of the order client.

4.     Go to “Orders”, open any order,  scroll down a bit and you will the a new tab called “Order notes”, here you will be able to add a new note to the order.

5.     In order to see or search the notes based on customer name, email, id order or phone number,  in the main navigation menu, you will find a new menu tab called “Order Notes” and you will have a complete list with all the notes.

6. Select if you want to activate the sticky notes option in the backoffice from the module configuration page

7. Select if you want your employees to be able to delete a note once it's created

8. Select the position where you want the panel to appear in the admin order page,or leave it default.

1.    Install

2.    Go to the module configuration page

3.    Complete every section with the necessary values needed.

3a. Comment Reward section – Set this section to “Yes” and complete all the fields to reward the customers with a discount coupon after the he has posted a comment.

3b. Invite to Review Floater Settings Section – When a customer is on the site a floating element will appear in the bottom right corner to encourage him to review a product he ordered, select “Yes”  to turn this on, and complete the text that is displayed in element, or “No” to disable it.

            3c-1.   “Send email with product review” – the number of days after the purchase when to send the review email, some products need a bigger testing time, for example electronics, and it’s best to select a bigger time period.

            3c-2. “Send email to orders with what statuses ( CTRL + CLICK for multiple select)” – depending on each shop, order statuses may differ, so select the order type to which to send the reminders, for example there is no point in sending mails to canceled orders.

            3c-3. “Use smtp or php mail function” – select php to use the native php native function, or if you are an advanced user, select SMTP and complete all the details, it’s better to use the SMTP type, because it will lower the spam rate.

3d. Email previewSection – Configure the email template based on your preferences with the HTML editor and helper form, you can use the following template tags in the content , ,, , , to help you personalize the email.

3e. Email Preview Section – Preview the email

3f. Statistics Section – see the emails sent and if the user has commented based on that email.

 

4.     Activate prestashop’s native module "Product comments"

5.     Make sure that "Product comments" allows guest posting or else it will not work

6.     This module requires a cron task creation if you want to use automatic sending, more information in the configuration tab in the module or you can use the standard prestashop module “Cron Jobs”