Modules Prestashop

1.     Install the module

2.     Go to the configuration page of the module

3.     Select the “Group notes by” depending on your needs

3a. The option “Order” will allow you to manually add individual notes to every order and not show notes from other orders ( with this option active, you will see all the client notes only in the listing section )

3b. The option “Phone” will allow you to manually add individual notes to all orders, the difference is, that you will see all previous  notes in every order that based on the phone number of the order client.

3c. The option “Email” will allow you to manually add individual notes to all orders, the difference is, that you will see all previous  notes in every order that based on the email of the order client.

4.     Go to “Orders”, open any order,  scroll down a bit and you will the a new tab called “Order notes”, here you will be able to add a new note to the order.

5.     In order to see or search the notes based on customer name, email, id order or phone number,  in the main navigation menu, you will find a new menu tab called “Order Notes” and you will have a complete list with all the notes.

6. Select if you want to activate the sticky notes option in the backoffice from the module configuration page

7. Select if you want your employees to be able to delete a note once it's created

8. Select the position where you want the panel to appear in the admin order page,or leave it default.